Conexiom

Conexiom is an automation tool that automatically processes customer orders and sends them to our Order Management System (OMS). When an order fails to process through Conexiom, it requires a manual review and entry to ensure it is fulfilled correctly.

Here's how it works and your role in the process:

• Automation: Conexiom automatically reads and processes incoming customer orders (Purchase Orders) and translates the information into a sales order in our system. This greatly increases efficiency and reduces the time and effort required for manual data entry.

• Purpose: The primary goal of Conexiom is to ensure orders are processed quickly and accurately, allowing our team to focus on other tasks.

• Manual Intervention: Occasionally, a customer's order may contain formatting or information that the automation system cannot interpret. When this happens, the order will fail to process through Conexiomm

• Your Role: When an order is flagged by Conexiom, your responsibility is to manually review the original customer document and enter the order into the system. This is a critical backup process that ensures all orders are fulfilled, even when the automation is not successful.
  
  
  
  
  

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