Let's walk through the process for handling a customer like Old Dominion. They're a key account, so understanding this workflow is important.
Account Requirements:
Main account number: 356620
OMS/Manual: OMS
Time limit: 2 hours
Confirmation email needed: NO
Pricing Validation needed: If FP price is lower, it's fine, $40 pricing difference is okay, should be the Core.
Backorders accepted: YES
IBT's Accepted: YES
Multiple Invoices allowed: YES
Nam/Ram: Drew Isaacs
Pricing File: -
Email Template: NO
Email Contacts: Tim Bardin - Tim.bardin@odfl.com - (336) 822-5570 -- Reach out to Tim for any issues/questions with orders that may arise.
Backorder Reports:
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article