Pepsi/Frito Lay

Created by Ivan Fabio Castaneda, Modified on Mon, 25 Aug at 4:59 PM by Ivan Fabio Castaneda

Let's walk through the process for handling a customer like Pepsi/FritoLay. They're a key account, so understanding this workflow is important.

Here is a simple breakdown of which tools you'll use to work these orders:

Account Requirements:

Main account number: Frito Lay - 131120/Pepsi - 665332

OMS/Manual: OMS

Time limit: 2 hours

Confirmation email needed: Yes, if manually keyed. If OMS automated, no.

Pricing Validation needed: No, sent with confirmation

Backorders accepted: No (One invoice per PO)

IBT's Accepted: No (One invoice per PO on Evan Kits)

Multiple Invoices allowed: Yes (Confirm with Pepsi before using the same PO)

Nam/Ram: Ben Garland

Pricing File: N/A

Email Template: Yes (Only for Evan Kit Orders)

Email Contacts:

austin.utley@pepsico.com

tim.oneal@pepsico.com

erin.aulbach@pepsico.com

eric.sandridge@pepsico.com

richard.l.personius@pepsico.com

christopher.kuski@pepsico.com

Lori.Funk@pepsico.com

duane.sismour@pepsico.com

Backorder Reports: No

Shipping Info:

SHIPPING INSTRUCTIONS FOR EVAN KITS:

1. Find the account # that you will be using to create this order. (See notes for possible account names)

2. Create a ticket using the account number and change to shipping location to DA (Shift + F5)

3. Add number of kits requested, once done, hit F6.

4. Leave the following note "One invoice per PO, ship complete. No freight added."

5. Hit "Enter" and it will bring up shipping info. You will select LTL option and then use R&L. If R&L is not the default 

option, please change it to R&L and leave the following note, "Per John D." You will then hit enter and select the "Prepaid" Option. Hit enter and then F5 to save and return.

6. Once back at the main menu, check and confirm the shipping address matches what is on the Fresh Desk ticket, and you can hit enter.

*ONCE YOU HIT ENTER AND PROCESS THE INVOICE, YOU CANNOT MAKE CHANGES, SO MAKE SURE EVERYTHING IS CORRECT BEFORE YOU DO SO*

Notes:

Some of the locations do not start with "Pepsi" or "Frito". Their may be some named New Bern or Bern for Pepsi, and FL Transportation, FL , for Frito, as these locations were set up years ago. To search for these in iSeries, try putting all possible keywords in and including the City and State. Michelle Delia is the IM.