Let's walk through the process for handling a customer like Holcim. They're a key account, so understanding this workflow is important.
Account Requirements:
Main account number: 607224
OMS/Manual: OMS Drafts
Time limit: Cleared by EOD / or as soon as possible.
Confirmation email needed: -
Pricing Validation needed: NO
Backorders accepted: YES
IBT's Accepted: YES
Multiple Invoices allowed: YES
Nam/Ram: BROWN, ANDREW
Pricing File: -
Email Template: -
Email Contacts: -
Backorder Reports: -
Notes:
These usually show up as OMS drafts. If you ever have account number-related questions if that's where the PO is drafting in OMS (at the customer number level, not the part #), please email CECImplementation and they will absolutely assist you with that.
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