Halliburton

Let's walk through the process for handling a customer like Halliburton. They're a key account, so understanding this workflow is important.

Account Requirements:

Main account number:  12800

OMS/Manual: OMS/Manual - check notes

Time limit:  Within 2 hours

Confirmation email needed:   YES

Pricing Validation needed: NO

Backorders accepted:  YES

IBT's Accepted: YES

Multiple Invoices allowed:  One invoice per PO, credits need a new PO cut.

Nam/Ram: April Webb

Pricing File: - 

Email Template: NO

Email Contacts:  Please send confirmation emails to Robert Wolf (rwolff@amritfleet.com)

Backorder Reports:  NO

Notes: 

Ariba Orders

- If you receive a FreshDesk ticket from Halliburton that contains an Ariba login link, you must use that link to process the order.

PDF Purchase Orders (POs)

Halliburton sends two different types of PDF POs:

RITM POs: If the subject line of the FreshDesk ticket contains "RITM", the PO should be sent through OMS/Conexium. If it doesn't automatically route there, forward the PDF to orders@fleetpride.com.

Manual-Key POs: If the PDF has a red Halliburton logo in the top-right corner, you must manually enter it into iSeries. These specific PDFs will not work with the Conexium system.