CMC Steel

Let's walk through the process for handling a customer like CMC Steel. They're a key account, so understanding this workflow is important.

Account Requirements:

Main account number:  708150

OMS/Manual: Punch-Out 

Time limit:  2 hours.

Confirmation email needed:   NO

Pricing Validation needed: Not necessary for this account. (PLEASE SEE NOTES)

Backorders accepted:  Yes (PLEASE SEE NOTES)

IBT's Accepted: Yes. (PLEASE SEE NOTES)

Multiple Invoices allowed:  Yes. (PLEASE SEE NOTES)

Nam/Ram: Sam Allen 

Pricing File: -

Email Template: -

Email Contacts:  Please send confirmation emails to Robert Wolf (rwolff@amritfleet.com)

Backorder Reports:  NO

Notes:  

Notified by Jenn Baker that CSC should not process any orders or respond to emails from customers.

Instead, if you receive an order or email, you must forward it to Sam Allen for review. Be sure to copy the Branch Manager (BM) as well.

When you send the email, include a copy of the Purchase Order or the OMS draft notification. The only exception to this is if an order is confirmed but has a core hold; those are okay to release.