H&E Equipment

Let's walk through the process for handling a customer like H&E Equipment.

Account Requirements:

Main account number:  140137 

OMS/Manual: OMS

Time limit: 2 hours

Confirmation email needed: YES

Pricing Validation needed: NO 

Backorders accepted: YES

IBT's Accepted: YES

Multiple Invoices allowed: YES

Nam/Ram: - 

Pricing File: - 

Email Template: - 

Notes: Reply to the customer with a screenshot of the confirmation page (will need to edit ticket details in FreshDesk). If there is a part on backorder, you need to CC the branch manager.