Air Products

Let's walk through the process for handling a customer like Air Products. 

Here is a simple breakdown of which tools you'll use to work these orders:

Conexiom - Freshdesk  - OMS (Order Management System)

Account Requirements:

Main account number:  -

OMS/Manual: - 

Time limit: Within 2 hours

Confirmation email needed:  Forward to Phil Monell, Andrew Isaacs, and Dawn Kremin

Pricing Validation needed: -

Backorders accepted: -

IBT's Accepted: -

Multiple Invoices allowed: -

Nam/Ram: -

Pricing File: -

Email Template: -

Email Contacts:  -

Backorder Reports: -

Shipping Info: -