XPO (M5)

Let's walk through the process for handling a customer like  XPO.

Account Requirements:

Main account number:  250100

OMS/Manual: OMS (STL branch manually keys their XPO orders sent in to orders inbox)

Time limit:  Within 45 minutes

Confirmation email needed: Yes (procurement.servicedesk@messer-us.com with screenshots)

Pricing Validation needed: If not in catalog or quoted, yes. Send all price differences not in the catalog to PO Confirmations (procurement.servicedesk@messer-us.com)

Backorders accepted: YES

IBT's Accepted: YES

Multiple Invoices allowed: YES 

Nam/Ram: -

Pricing File: - 

Email Template: - 

Email Contacts:  NO

Backorder Reports: YES

Shipping Info: Whoever sent in the order

Notes: The customer will send a location report as needed and will request ETAs. You can email the sender for part numbers that are not valid for FP.