ATS

Let's walk through the process for handling ATS. 

Here is a simple breakdown of which tools you'll use to work these orders:

Account Requirements:

Main account number:   500722

OMS/Manual: OMS

Time limit: 30 minutes

Confirmation email needed: Yes/Screenshot

Pricing Validation needed: NO

Backorders accepted: NO

IBT's Accepted: NO

Multiple Invoices allowed: NO

Nam/Ram: Phil Garrison

Pricing File: NO

Email Template: NO

Email Contacts:  

Kyle Kerfeld (STO BM)  

Robert Ninefeldt (STO ABM) 

Victor Delgado (HTE BM) 

Jason Scott (HTE Sales Lead) 

Stephen Kucinski (MOK BM) 

Alan Hetzer (MOK OSR) 

Customer Contacts: 

angielgo@ats-inc.com  (Saint Cloud, MN)  

keithge@ats-inc.com (Saint Cloud, MN) 

jasonrog@ats-inc.com  (Houston, TX)               

camerona@ats-inc.com (Houston, TX) 

houstonparts@ats-inc.com (Houston, TX) 

dougpe@ats-inc.com (Porter, IN) 

jasonzi@ats-inc.com (Porter, IN) 

Backorder Reports: No

Shipping Info: N/A

Notes:  

Priority: STC orders are a top priority and should be completed first.

STO Order Processing

• Processing Time: All orders must be processed within 30 minutes of receipt.

• Arrival Times:

  • Orders typically arrive between 6:30 AM and 8:30 AM.

  • HTE and MOK orders can arrive later, sometimes as late as 3:30 PM.

• Communication:

  • For STO orders, you must confirm receipt in the dedicated Teams chat.

  • Check the Teams chat for any edits or changes from BM.